COURSE 9600 | 5-day SESSION
MCITP Boot Camp: Enterprise Support Technician
Unparalleled, immediate results Get two certifications in one week
Training Disruption
Microsoft has drastically changed their certification strategy, causing a huge disruption in the IT industry. Microsoft wanted to create a simpler and more targeted framework for IT managers to validate their skills. What they did was break out their larger certifications in smaller job roles and create a TON of confusion.
Expert training for job advancement
Let ASPE guide you through the Microsoft maze and get you certified and ready to go as an Enterprise Support Technician. This certification covers various job roles, which include: Technical Support Specialists, PC Support Specialists, Help Desk Technicians and Customer Support Representatives.
This class is geared towards giving you complete MCITP skills, and preparing you to pass these Microsoft exams:
• 70-620 TS: Configuring Microsoft Windows Vista Client
• 70-622 Pro: Microsoft Desktop Support ENTERPRISE
Specifically, this course covers materials within the following Official Microsoft Learning Products (OMLPs):
- Course 5105: Deploying Windows Vista Business Desktops
- Course 5118: Maintaining and Troubleshooting Windows Vista Computers
- Course 5119: Supporting Windows Vista Computers with Desktop Images and Application Packages
20 Immediate Benefits of Taking This Class:
- Perform an upgrade of XP to Windows Vista correctly
- Configure and install device drivers for Vista
- Firmly grasp your deployment tools and options for Windows Vista
- Troubleshoot Vista deployments
- Configure and troubleshoot Windows Aero
- Configure User Account Control
- Understand the new security features of Vista
- Work with Internet Explorer 7
- Configure the new Network and Sharing Center
- Learn the wireless capabilities of Windows Vista
- Configure Windows Sidebar
- Set up additional Windows Applications
- Troubleshoot performance issues
- Configure Data Protection
- Work with Windows Update
- Learn Vista's new Group Policy features
- Manage the new power settings in Vista
- Understand Vista and Mobile computing
- Configure software restrictions
- Troubleshoot and maintain Desktop Applications
Who Should Attend:
This bootcamp is geared towards helping students pass Microsoft certification exams 70-620 TS: Configuring Microsoft Windows Vista Client and 70-622 Pro: Microsoft Desktop Support - ENTERPRISE The certifications tied to these exams are for both IT professionals who focus on desktop operating system planning and deployment, desktop applications, mobile devices, networking, and hardware support issues as well as those that need to combine technical expertise with problem solving and decisionmaking skills to quickly resolve support issues, provision desktop computers, deploy service pack and updates to computer systems, or those setting the strategic direction for the desktop operating system and applications.
- Help Desk Manager
- Help Desk technician
- Desktop Configuration Administrators
- Software Deployment Manager
- Technical Support
- IT Support
- PC Support
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