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COURSE 6050 | 2-DAY SESSION
The Project, Business and Management Professional's Toolkit
Master the essential professional skills you need to elevate your career to the next level
During this course, you will learn how to:
- Better understand your own style and the business environment in which you work
- Learn how to develop and lead effective teams that deliver results
- Ask effective questions that deliver the answers you need
- Understand communication tactics that will create cohesion and unity
- Understand the keys to dealing with challenging people
- Manage meetings that bring about results
- Create and deliver powerful presentations - without fear!
- Build negotiation skills that provide lasting solutions
- Deal effectively with virtual teams
- Learn the difference between management and leadership behaviors - what to use, when to use them
- Use best practices in conflict resolution that provide long term solutions
- Understand your Emotional Quotient and how it influences your business success
- Learn how your behavior, personality and communication styles affect the way you work and interact
Immediate benefits of attending this class:
- Understand your personal behavior and personality (yes, they are 2 different things!)
- Discover your communication style and how that impacts how others view you
- Recognize and‘diagnose’ various corporate cultures and better understand appropriate survival tactics
- Understand and recognize the various types of negotiation
- Develop essential toolsets in effective preparation and establishing a winning strategy for negotiation
- How to clarify and crystallize objectives (from all perspectives)
- Recognize common ploys, body language, and strategies, and be prepared to respond
- Implement decisions and move toward tangible closure
- Explore the common causes of conflict, and how to head off problems before they start
- Effectively deal with challenging individuals
- Learn how to diffuse conflict and take the“heat” out of a situation
- Build a toolkit of successful mediation tactics
- Use specific methods for asking questions that get results
- Gain essential skills for long-term planning while also dealing with the short-term
- Understand Emotional Intelligence and how it influences your business success
- Raising your EQ (Emotional Quotient) for better interpersonal results
- How to listen beyond the words being said
- Learn to create an effective meeting culture
- Learn templates for unique meetings to meet unique needs
- How to hold successful virtual meetings
- Learn how to effectively prepare for presentations
- Gain tips and techniques for controlling pre-presentation“jitters”
- Understand how your body language impacts your effectiveness
- Learn speaking techniques that keep your audience engaged
- Gain the skills to handle challenging presentation situations (including problem audience members, difficult questions, and more)
- Avoid overload and increase communication efficiency by learning e-mail and IM etiquette, as well as winning solutions for quick, effective communication.
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