COURSE 3450 | 1-DAY SESSION
Proactive User Acceptance Training

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Proven Processes for Development, Delivery and Support

Projects aren’t complete until users/customers are sure the systems they depend on actually meet business requirements, work properly, and truly help them do their jobs efficiently and effectively. However, users seldom are confident or comfortable testing system acceptability. Project Managers and Testing professionals need to know how to guide and facilitate effective acceptance testing without usurping the user’s primary role. This intensive interactive seminar shows what users need to know to confidently make the best use of their time planning and conducting acceptance tests that catch more defects at the traditional tail-end of development, while also contributing in appropriate ways to reducing the number of errors that get through the development process for them to catch in UAT. Exercises give practice using practical methods and techniques.

Participants will learn:

• Appropriate testing roles for users, developers, and professional testers; and what each shouldn't test.
  
• How Proactive Testing throughout the life cycle reduces the number of errors left to find in UAT.
• Key testing concepts, techniques, and strategies that facilitate adaptation to your situation.
• Systematically expanding acceptance criteria to an acceptance test plan, test designs, and test cases.
• Supplementing with requirements-based tests, use cases, and high-level structural white box tests.
• Techniques for obtaining/capturing test data and carrying out acceptance tests.