COURSE 2350a | 3-DAY SESSION
Business Process Analysis and Design
Course Details
Learn the skills and knowledge to apply proven techniques in building process and data models
The process modeling learning program provides the participants the opportunity to learn the skills and knowledge essential for applying the most effective techniques in modeling a business for analysis and design of a future state. The participants will acquire the required skills for applying the various techniques and at the same time gain the knowledge needed to integrate the use of these techniques in creating the necessary work products to analyze business processes and to create a future state by addressing the value drivers found in the analysis of performance. The measure of performance of the program contents and group exercises is for the participants to reach the level of proficiency needed to apply the techniques and analytical framework in their assignments.
The learning environment
Individual participant activities will reinforce the application of techniques. Group activities are designed to apply a number of techniques for creating specific work products based on a given business scenario. The design of the group activities are aimed at providing the participants the opportunity to evaluate and work with realistic and relevant business scenarios, simulating the pressures and factors usually found in a real business. In addition to learning the application of the individual techniques the group activities are designed to gain the basic knowledge necessary to the successful application of the techniques. As part of the learning process the participants will be asked to share their answers and the assumptions made in reaching their conclusions. The review of the group activities will be led by facilitators experienced in modeling and analyzing a business.
In-Class Workshops and Group Exercises:
The participants will be assigned a number of individual practices to reinforce the application of individual techniques. In addition a number of group activities will be assigned for the participants to apply a number of the individual techniques and create specific deliverables:
1. Enterprise Analysis
A summary of the business entity selected for the course exercises that includes an overview of the business, outline of strategy, and information on results of operations and problems. The instructor will lead a discussion to create the following work products: Create the value chain, Identify and rank value opportunities, Identify and assess value drivers, Select a number of initiatives
2. Identify and document major processes
The participants are asked to read a business scenario, in the form of series of interviews and an organization chart, and from the information gathered the participants will be asked to produce the following work products: Decomposition of a value chain process into major processes, Definition of the scope a major process and creation of the context level diagram, Map of the business process to the organization, Documentation of business events, Documentation of process properties and measures
3. Decompose and describe selected major process
Information will be distributed on the current state implementation of a major process and the participants will be asked to expand the details on the selected major process. The participant’s assignments are to produce the following work products: Process decomposition of the selected major process, Map of the subprocesses to the identified organizational units Identification of the events triggering the sub-processes, Data flow diagram
4. Model current state implementation
of selected subprocess Additional information will be provided on the implementation of the business process selected for the previous exercise, and more details will be provided for a given sub-process. Participants will be asked to initially create a work flow model describing the implementation of the major process, and to create a more detailed work flow model for a given subprocess. The required work products are as follows: Documentation of tasks and roles, Work flow models, Updates to the model of the process model built in the previous exercise
5. Identify and document elementary processes
From the information on the implementation of a sub-process and the work flow models created in the previous group activity the participants will be required to produce the following items: List of elementary processes and discrete events, Documentation of elementary process logic and properties, Updates to the process model created in Module V and updated in the previous exercise
6. Analysis of current state performance
This group exercise will be executed as a series of steps building on the results of a previous step. Each step is designed to represent a stage in the modeling and analysis of the current state with increasing amount of details, and the models completed previously will be basis for the analysis. At the conclusion of each step the results will be reviewed, and a baseline solution distributed to complete the next step. The following results are required: Information on a set of specific improvement opportunities initially selected for a major process plus the work products produced in previous exercises will be examined by the participants to refine the initial selection and to assess the need to expand the analysis and gather additional details.
ASPE has been reviewed and approved as a CPE training provider for the National Association of State Boards of Accountancy (NASBA). 12 CPEs are awarded upon full completion of Business Process Analysis and Design.
