CASE STUDY: GRANGE INSURANCE
Curriculum Expertise, Design, & Customization
Grange Insurance offers Personal Auto, Commercial Auto, Home owners, Country Estates, Dwelling Fire, and FarmPak insurance in the following states: Colorado, Wyoming, Oregon, Washington, Idaho and California.
The representative from Grange Insurance elaborates on how the ASPE-Grange relationship officially began. “The relationship with ASPE started when Grange took a course onsite at the ASPE Tech campus in Kirkland, Washington. Since then other course offerings have been given to their employees at Grange using their very own facilities.”
“In the past two years we have offered the following ASPE courses to our employees:
- Business Analyst Fundamentals (2/2007)
- Virtual Teams & Virtual Meetings (4/2007)
- Software Testing and Quality Assurance (onsite at our company) (4/2007)
- ASPE Web seminar Putting the CASE back in Testing (5/2007)
“Grange chose ASPE once we did some research and looked at companies in the local area. After some of the employees completed the courses, the feedback from everyone was great. ASPE Tech is a great company to work with and offers some great courses in the curriculum.”
ASPE Technology stands firm to “Teaching Individuals to Achieve…Helping Companies Succeed”. Grange was no exception here. With courses and service tailored specifically to the needs of Grange Insurance, we were able to provide them with exactly what they needed at each different occasion.
Grange Insurance representative explains, “We are very happy working with ASPE and our Account Manager Caroline VonCannon. We are always notified in advance of upcoming courses that ASPE has coming to the local area. We are also notified of any last minute offerings with a substantial discount. The people at ASPE Tech are very professional and the prices for their courses are consistently lower than other companies.”
“While there is not an exact quantifiable dollar amount there is benefit to working with ASPE. Having their instructor come to our company, for 10 people, cut our training costs by a substantial amount. We did not have to pay additional expenses for the instructor and all of our course materials are always included in the price!”
CASE STUDY: CIRCUIT CITY
Curriculum Expertise, Design, & Customization
Circuit City began a formal relationship with ASPE in June 2006, when a need arose for Requirements training. “We wanted to offer a series of classes onsite for our associates (IT & Business) that would mirror the future IIBA certification process,” says Kelly Durham, Sr. Instructor, Enterprise Portfolio Management Office, Circuit City Stores, Inc.
“To date we have offered four ASPE courses to our associates, held over four consecutive months:
- Business Analyst Fundamentals (7/2006)
- Developing & Confirming Business Requirements (8/2006)
- Developing Requirements with Use Cases (9/2006)
- Designing & Facilitating Requirements Workshop (10/2006)
“Some of our associates have taken all courses as a training development ‘path,’ while others have only attended 1-2 training events as appropriate to their personal development. We like the flexibility in ASPE courses.” Explains Kelly Durham.
ASPE Technology prides itself on offering the best training solutions to meet our customers’ training needs. We worked with Circuit City to develop on-site courses that were tailored specifically to their needs, and utilized materials personalized for Circuit City. Kelly Durham states, “ASPE offers us curriculum expertise, design and customization to meet our needs and has supplied written marketing materials for each course to use in our internal communication and enrollment process.”
By going the extra mile in customer service, ASPE Technology was able to differentiate themselves, and offer Circuit City an intangible benefit as well. “ASPE stood out from the competition due to their professionalism, expertise and high focus on the customer. Their curriculum met our needs at a competitive price and the account management we received was phenomenal. In this day-in-age of automated, impersonal ‘services’ we found a personal-touch with ASPE that set them apart…we truly felt like an important customer and a partner with our ASPE account manager, their instructors curriculum developers.”
-Kelly Durham, Sr. Instructor, Circuit City
To this point, 80 or so associates have been trained through the courses offered through ASPE Technology. With this training these associates should help increase productivity and positively benefit Circuit City. Kelly Durham expresses “We have been thrilled with the relationship thus far, and look forward to offering more ASPE classes next year.” |